
Shipping Policy
Effective Date: December 27, 2024
At Bunni Beauty, we are committed to delivering your orders efficiently and securely. This Shipping Policy outlines the shipping options, delivery timeframes, costs, and procedures for addressing shipping-related issues for purchases made on bunnibeauty.com.
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Shipping Destinations
We provide both domestic and international shipping options:
- Domestic Shipping: Includes all U.S. states, including Alaska and Hawaii.
- International Shipping: Available to most countries worldwide, subject to customs and import regulations.
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Processing Time
- Orders are typically processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
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Shipping Methods
We offer a range of shipping options to accommodate your needs:
- Standard Shipping: Affordable delivery within 3-7 business days for domestic orders.
- Expedited Shipping: Fast delivery within 2-3 business days for urgent orders.
- International Shipping: Delivery times vary based on destination and customs clearance processes.
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Shipping Costs
- Shipping fees are calculated at checkout based on the weight, dimensions, and destination of your order.
- Free shipping may apply to qualifying domestic orders over a specified amount, as indicated on our website.
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Tracking Your Order
- Once your order is shipped, you will receive an email with tracking details.
- Use the tracking number to monitor the progress of your shipment and its estimated delivery date.
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Delivery Delays
While we strive to ensure timely delivery, delays may occur due to:
- Weather conditions or natural disasters.
- Issues with shipping carriers beyond our control.
- Customs clearance for international shipments.
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Lost or Damaged Shipments
- If your shipment is lost or arrives damaged, notify us within 7 days of the delivery date.
- For damaged items, provide photographic evidence, and we will work to resolve the issue with a replacement or refund.
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Customs and Duties (International Orders)
- Customers are responsible for any customs duties, taxes, or fees imposed by their country.
- These charges are not included in the order total at checkout.
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Address Changes and Incorrect Shipping Information
- Address changes can be requested within 24 hours of placing your order.
- We are not responsible for delays or losses caused by incorrect shipping details provided by the customer.
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Return Shipping
- For returns or exchanges, please refer to our Refund and Returns Policy. Return shipping costs are generally the responsibility of the customer unless the return is due to an error on our part.
- Contact Us
For any questions or concerns regarding shipping, please contact us:
- Address: 4201 South Street, Alpine, Texas, United States
- Phone: 432-837-5133
- Email: info@bunnibeauty.com